(r75) WebHome < Support

You are here: Foswiki>Support Web>WebHome (revision 75) (raw view)
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We are always looking for *new contributors* with a special expertise or just plain motivation. You can make Foswiki better! <strong>We invite you to [[Community.HowYouCanHelp][find out how you can help]]</strong>.
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---+!! !Foswiki Support - by the community, for the community

<!--
   * Set HTMLTITLE = %WIKITOOLNAME% - %SITEMAPUSETO%
--> Quickly find answers to your questions by searching our Support Web. This is maintained by the Foswiki community (buy them a [[Community.VirtualBeer][virtual beer]] if they do a particularly fine job).

You don't need to be a regular community member or expert to contribute. You can help others by simply raising a question.

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---++ Software documentation
%BULL% [[KnownIssuesOfFoswiki01x01][%ICON{recentchanges}% Known issues in current version]] - always start here!
%BULL% [[SecurityAlerts][%ICON{alert}% Security Alerts]]
%BULL% [[System.WebHome][%ICON{viewtopic}% Documentation]] shipped with Foswiki
%BULL% [[SupplementalDocuments][%ICON{topicdiffs}% Additional documentation, with some how-to's, cookbooks, and tutorials]]
%BULL% [[SecurityFeatures#CrossSiteRequestForgery][%ICON{key}% Foswiki Security Features]] expanded with new safety measures that come with Foswiki 1.0.6 and later versions
%BULL% [[Development.DevelopersBible][%ICON{gear}% Documentation for developers]] gets down-and-dirty with the Foswiki internals

---++ Support questions

Can't find your issue in the documentation?
%BULL% [[SupportQuestions][%ICON{question}% Browse support questions]] (you can also ask a new question from here after checking the existing ones)
%BULL% [[FAQ][%ICON{ying-yang}% Frequently Asked Questions]]
%BULL% [[BestPracticeTips][%ICON{award}% Best Practices]]

---++ Bugs and feature requests
%BULL% [[Tasks.WebHome][%ICON{bug}% Our work tracking system]] uses Foswiki. You can browse open tasks or enter a problem report here
%BULL% [[Development.FeatureProposals][%ICON{rfc}% Our feature request system]] also uses Foswiki. You can browse feature requests or enter a feature request here
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---++ Get live support with IRC

<b>Many experienced people from the Foswiki community can be reached every day</b> on the IRC community chat channel [[irc://irc.freenode.net/foswiki][#foswiki]]. %BR% Get directions on [[GetLiveSupport][Get live support]] - the fastest way to get in touch with experts.

---++ Use e-mail
If e-mail is your thing, we have a number of [[http://foswiki.org/Community/MailingLists][mailing lists]] that can be subscribed to.

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---++ What you can expect from this community
   * We know how important Foswiki is to you as it is important to us. We want you to be able to rely on our experience.
   * We want to make sure that all questions get answered.
   * We want to set standards for good support and live up to them. Please help us if we do not [[mailto:foswiki-cheer-and-donate@lists.sourceforge.net][by telling us via email]].

---++ Above and Beyond

If you find you are not getting enough help from the support channels, you want some one-on-one time with an expert, or you want commercial support, then we have a network of WikiConsultants, many of whom are active community participants. You can find them literally everywhere across the world. If you cannot find a suitable consultant in the list, then [[mailto:foswiki-cheer-and-donate@lists.sourceforge.net][ask us for guidance]] in locating someone who can help you.
Topic revision: r75 - 07 May 2012, GeorgeClark
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